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FREQUENTLY ASKED QUESTIONS

Care     Instructions?

Shipping Handling

- All orders are packaged with protective recycled materials

- Pre-order items take 2 - 3 weeks

Artwork

- Prints (frame with a mat border to prevent the ink from transferring onto the glass frame)

- Paintings (good with our without a frame - glass optional)

- Avoid direct bright lights and sunlight to keep colors vibrant

 

Textiles

- Tees (turn shirt inside out + wash cold + air dry or tumble

dry low)

- Sewn (hand wash + washer and dryer safe) 

- Hand-stitched (hand wash then hang to dry)

- Earrings (wipe fish hooks with rubbing alcohol + spot clean with damp rag and soap then hang to dry)

Returns + Exchanges?

I gladly accept returns and exchanges:

- Contact me within: 14 days of delivery

- Ship items back within: 30 days of delivery

 

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective.

- Custom + pre-orders

- Original artwork

- Wholesale orders

- Digital downloads

- Sale items 

 

We don’t accept cancellations:

If you have any problems or questions with your order, feel free to contact me!

 

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

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